000 00504nam a2200133 a 4500
005 20220228110750.0
035 _aF8901000718203
245 _aCustomer - based quality in transportation / Kathleen E. St-ein - Hudson .....[et al].
260 _aWashington, D.C. : T R B
440 _aReport; 376 / Transportation Research Board.
690 _aCalidad - Relacion - Transportes.
700 _aStein - Hudson, Kathleen E., coaut.
710 _aE.U.A. National Research Council, Transportation Research B-oard.
999 _c64583
_d64583