| 000 | 00762nam a2200229zi 4500 | ||
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| 005 | 20220228104929.0 | ||
| 008 | 970106s1993 a 000 0 eng | ||
| 020 | _a089006640X | ||
| 035 | _aMX001000661824 | ||
| 050 |
_aTK6281 _bG33 |
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| 100 | 0 |
_aGable, Robert A., _eautor |
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| 245 | 1 | 0 |
_aInbound call centers : _bdesign, implementation, and management / _cRobert A. Gable |
| 264 | 1 |
_aBoston : _bArtech, _cc1993 |
|
| 300 | _a172 páginas | ||
| 490 | 0 | _aArtech House telecommunications library | |
| 650 |
_aCentrales telefónicas _xAdministración |
||
| 650 | _aSistemas electrónicos de conmutación telefónica | ||
| 336 |
_atexto _2rdacontent |
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| 337 |
_asin medio _2rdamedia |
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| 338 |
_avolumen _2rdacarrier |
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| 999 |
_c23462 _d23462 |
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