| 000 | 00738nam a2200229zi 4500 | ||
|---|---|---|---|
| 005 | 20220228104907.0 | ||
| 008 | 970106s1992 000 0 spa | ||
| 020 | _a8479780339 | ||
| 035 | _aMX001000611460 | ||
| 050 |
_aHF5415.5 _bB699318 |
||
| 100 | 0 |
_aBrown, Andrew, _d1954-, _eautor |
|
| 240 | 1 | 0 |
_aCustomer care management _lEspañol |
| 245 | 1 | 0 |
_aGestion de la atencion al cliente / _cAndrew Brown |
| 264 | 1 |
_aMadrid : _bDiaz de santos, _c1992 |
|
| 300 | _a131 páginas | ||
| 650 | _aServicios al cliente | ||
| 700 | 1 |
_iTraducción de: _aBrown, Andrew, _d1954- . _tCustomer care management |
|
| 336 |
_atexto _2rdacontent |
||
| 337 |
_asin medio _2rdamedia |
||
| 338 |
_avolumen _2rdacarrier |
||
| 999 |
_c22142 _d22142 |
||