TY  - BOOK
AU  - Poe, Roy W.
AU  - Fruehling, Rosemary T.,
TI  - Business communication: A problem-solving approach 
SN  - 0070503621
AV  - HF5721 P63 1978
PY  - 1978///
CY  - New York ; México
PB  - McGraw-Hill
KW  - Correspondencia comercial
ER  -