TY  - BOOK
AU  - Todorov,Branimir
AU  - Todorov,Branimir
TI  - ISO 9000 required: your worldwide passport to customer confidence 
SN  - 1563271125
AV  - TS156.6 T63
U1  - 658.5/62 20
PY  - 1996///
CY  - Portland, Ore.
PB  - Productivity
KW  - Normas ISO 9000
ER  -