TY  - BOOK
AU  - LaMarsh, Jeanenne
TI  - Changing the way we change: gaining control of major operational change 
T2  - Engineering process improvement series
SN  - 0201633647
AV  - HD58.8 L35
PY  - 1995///
CY  - Reading, Massachusetts
PB  - Addison-Wesley
KW  - Cambio organizacional
KW  - Administración
ER  -