TY - BOOK AU - Tirella, O. C., AU - Bates, Gary D., ED - American Society of Civil Engineers TI - Win-win negotiating: A professional's playbook SN - 0872628841 AV - HD58.6 T57 PY - 1993/// CY - New York PB - American Society of Civil Engineers KW - Negociación empresarial KW - Solución de conflictos KW - Negociación ER -