Crosby, Philip B. <br/><br/>
Quality is free :  The art of making quality certain / 
Philip b. crosby 
 - 309 páginas 
<br/><br/><label>ISBN: </label>0070145121 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Garantía de calidad
<br/><br/><label>LC Class. No.: </label>TS156.6  / C757