Crosby, Philip B. <br/><br/>
Let's talk quality :  96 questions :  You always wanted to ask phil crosby / 
By philip b. crosby 
 - 208 páginas 
<br/><br/> "a plume book" 
<br/><br/><label>ISBN: </label>0452264367 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Garantía de calidad
<br/><br/><label>LC Class. No.: </label>TS156.6  / C78 1990